Privacy and Security Policy

Pathcore LLC

Pathcore LLC ("Pathcore," "we," "our," or "us") is a Wyoming limited liability company committed to protecting your personal information. This Privacy and Security Policy ("Policy") explains our practices for pathcore.io (the "Site").

By accessing or using the Site, you acknowledge that you have read and understood this Policy. If you do not agree, please discontinue use of the Site.

1. What Personal Information We Gather

We collect personal information through the following methods:

Directly Collected Information: We collect information you provide directly to us when you submit a waitlist application, request a product demo, or contact us — for example, your name, professional email address, country, institution, professional role, and medical license or registration number.
Indirectly Collected Information: We automatically collect certain information through analytics tools and service partners to improve site functionality and user experience.

We do not collect personal information about visitors to our Site unless the visitor voluntarily provides it to us.

2. How We Use Your Information

We only use the personal information we gather for purposes that you have agreed to. We do not collect personal information about any of our site's visitors unless the visitor authorizes us to do so.

Waitlist and Inquiry Management
To review your application, verify your professional credentials, and communicate access decisions or follow-up information related to our products.

Customer Support
To respond to your inquiries and provide support related to your use of pathcore.io.

Website Performance and Security
To monitor site functionality, prevent fraud, and ensure the security of our services.

Communications
To send you confirmation emails when you submit a form, and to notify you of updates relevant to your waitlist status or inquiry. We do not send marketing email without your consent.

Legal Compliance
To comply with applicable laws, regulations, and legal obligations.

3. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected. We apply the following retention criteria:

Waitlist and Inquiry Records: We retain your information for the duration of our relationship. Following your request for deletion, or after 24 months of inactivity, data is anonymized or deleted, unless required for legal compliance.
Marketing and Communications: We retain your contact details for marketing or communication purposes until you withdraw your consent or opt out.
Transaction and Billing Records: Where applicable, we retain financial records for as long as necessary to satisfy applicable statutory tax, accounting, legal, and regulatory obligations, after which they are securely deleted or anonymized.
Legal and Dispute Resolution: We may retain specific records beyond these periods if necessary to resolve disputes, enforce agreements, or comply with legal obligations.

4. Rights of Data Subjects

Under applicable data protection laws, you have the following rights:

Right of Access: You may request a copy of the personal data we hold about you.
Right of Rectification: You may ask us to correct inaccurate or incomplete data.
Right to Erasure: You may request that we delete your personal data under certain circumstances.
Right to Restriction of Processing: You may request that we limit how we process your data.
Right to Object to Processing: You may object to our processing of your data.
Right to Data Portability: You may request to receive your data in a structured, commonly used format.

To exercise these rights, please contact us at: info@pathcore.io

5. Who Has Access to Your Information

Only people within Pathcore who need to access your personal information for a legitimate business purpose can do so. For example, team members responsible for responding to inquiries need access to your contact information and message content.

6. How We Share Your Information

We do not sell your personal information or otherwise share it with third parties, except as necessary to provide our services, comply with applicable laws and legal obligations, or in connection with a merger, acquisition, reorganization, sale of assets, or other corporate transaction. In such circumstances, your personal information may be transferred to the relevant successor or acquiring entity, subject to applicable privacy and data protection requirements.

We may share your personal information under the following circumstances:

With your consent.
When required by law, to protect the interests of the company, or in the discharge of a public duty.
With business partners as necessary to provide a service you have requested. Our business partners' use of your information is restricted to providing that service.

We may share personal information with third parties only when necessary for our business operations or as required by law. We categorize these recipients as follows:

Service Providers: We engage third-party vendors to support our business operations, including email delivery, cloud hosting, and payment processing. These vendors process data only as necessary and under appropriate data protection agreements.
Legal and Regulatory Authorities: We may disclose data to comply with legal obligations, protect our legal rights, or in the discharge of a public duty.

7. Data Storage

We primarily store and process personal information in the United States. If you access our Site from outside the United States, your information will be transferred to and processed in the United States.

8. Security — How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption: We use industry-standard encryption protocols (TLS/SSL) to protect data in transit. Data at rest is protected using robust encryption standards.
Access Controls: We employ strict, role-based access controls to ensure that only authorized personnel with a legitimate business need can access personal information. All team members are required to adhere to confidentiality obligations.
System Security: Our infrastructure is protected by regular security monitoring and vulnerability assessments to prevent unauthorized access and mitigate threats.
Breach Notification: In the event of a personal data breach that poses a risk to the rights and freedoms of individuals, we are committed to notifying affected individuals and relevant regulatory authorities without undue delay and in accordance with applicable legal requirements.

9. Email

If you send us an email, we may save it if we think we'll need it to communicate with you. We never sell or share email addresses. Please be aware that email is not a fully secure method of communication. We recommend that you do not send sensitive personal information to us via email.

10. Cookies and Analytics

Our Site uses analytics tools to understand how visitors use our Site. These tools collect non-personally identifiable information such as page views, device type, and general geographic region. We do not use cookies for advertising or cross-site tracking purposes.

If we introduce additional tracking technologies in the future, we will update this section and, where required by law, obtain your consent before activation.

11. Changes to This Policy

We may amend this Privacy and Security Policy from time to time. If we make any material changes in the way we use your personal information, we will notify you by posting a prominent announcement on this Site. The "Last Updated" date at the top of this document reflects the most recent revision.

12. Contacting Us and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or to exercise any of your data subject rights, please contact us at:

Email: info@pathcore.io
Web: https://pathcore.io/contact

We are a small founding team and take privacy questions seriously. We will respond within 5 business days.

If you remain dissatisfied with how we have handled your personal information, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.